| Company: | QPS Employment Group
Brookfield, WI |
| Job Location: |
Brookfield - Waukesha County
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| Employment Type: | Full Time |
| Department: | WI, Brookfield |
| Salary Range: | $10-$11 per hour |
Description: |
Work as a Customer Service Representative for a dynamic organization whose focus is our employees and the clients we serve. QPS Employment Group has been recognized as one of the most reputable and largest staffing firms in the Midwest by the American Staffing Association. We have also received numerous awards for being employee driven, including being voted one of “The Best Places to Work” by MRA.
We have added a new facet to our ever growing business and hiring for the Customer Care Center. The Customer Care Center will have you talking to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more.
This is a full-time, direct hire position, working internally at QPS Employment Group Corporate office in Brookfield. We are looking for fill 1st and 2nd shift positions.
|
Duties: |
• Answer, screen, and direct incoming calls
• Verify customer information
• Accurately document and make appropriate changes in software database following communication with customer
• Perform basic background checks on customers
• Perform basic searches within the software database
• Provide excellent customer service
|
Qualifications: |
• Bilingual (English and Spanish)
• 1-2 years of related experience and/or an Associate’s degree
• High School diploma or GED required
• Basic computer experience
• Professional and effective telephone and written communication skills |
